Terms of Use

Last updated: January 1, 2025

Welcome to Bonzai Web Services, LLC (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, and any content, tools, or materials provided (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of Our Services

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any systems, data, or networks.
• Copy, reproduce, duplicate, sell, or exploit any part of the Services without written permission.

We reserve the right to restrict or terminate access to the Services for any user who violates these Terms.

2. Intellectual Property

All content, branding, graphics, logos, images, designs, and text available through our Services are owned by or licensed to Bonzai Web Services, LLC and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, or modify any part of the Services without our prior written consent.

3. User Content

If you submit feedback, files, creative assets, or any other content to us (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use the content solely for the purposes of delivering services to you.

We do not sell or publish customer content.

4. Fees & Payments

If you purchase services from us, you agree to pay all fees associated with the service plan, project, or agreement.

Invoices are due according to the terms stated on the invoice or service agreement.

Late payments may result in paused services, rescheduled timelines, and/or late fees.

5. Third-Party Tools & Links

Our Services may contain links to third-party websites or use third-party tools (e.g., hosting providers, analytics tools, marketing platforms).

We are not responsible for the content, policies, or practices of third-party services.

Your use of those third-party services is governed by their respective terms.

6. Disclaimers

The Services are provided “as is” and “as available”, without warranties of any kind.

We do not guarantee:

• Website uptime
• Marketing results
• Search engine rankings
• Sales outcomes

We provide strategies, tools, and services — but ultimate performance outcomes are influenced by many external factors outside our control.

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claim relating to our Services will not exceed the amount paid by you to us in the previous 3 months.

Some jurisdictions do not allow limitation of liability — if so, these limitations apply to the maximum extent permitted.

8. SMS & Email Communications

If you opt in to receive text or email communications:

• Message frequency may vary.
• Reply STOP to opt out of SMS.
• You may unsubscribe from emails at any time.
• See our Privacy Policy for more details.

9. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or engaged in unlawful activity.

You may stop using our Services at any time.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

Any disputes shall be resolved in the state or federal courts located in California.

11. Changes to These Terms

We may update or revise these Terms from time to time.

When changes are made, the “Last Updated” date will be revised.

Your continued use of the Services means you accept the updated Terms.

12. Contact Us

If you have questions, concerns, or requests regarding these Terms, contact us at:

• Bonzai Web Services, LLC
• Email: support@bonzaiwebservices.com
• Website: bonzaiwebservices.com